Privacy Policy

Introduction

BurnClaim.com ("we," "our," or "us") operates as an attorney referral and informational service for burn injury victims. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry.

Information We Collect

Information You Provide Directly

When you submit a case inquiry form, we collect: your name, phone number, state of injury, and type of burn injury. This information is used solely to connect you with a licensed attorney for a case evaluation.

Information Collected Automatically

We automatically collect certain information when you visit our site, including IP address, browser type, pages visited, referring URL, and time on site. This information is used for site analytics and security purposes.

Cookies

We use cookies for analytics (Google Analytics, when consent is given), advertising, and functional purposes. You may decline non-essential cookies via the consent banner. See our cookie consent options on first visit.

How We Use Your Information

• To connect you with a licensed attorney for a confidential case evaluation
• To respond to your inquiries
• To analyze site usage and improve our services
• To send you marketing communications (only with your consent)
• To comply with legal obligations

Sharing of Your Information

We may share your inquiry information with:

• Licensed attorneys: To facilitate the case evaluation you requested. Attorneys who receive your information are bound by their professional ethics obligations regarding client confidentiality.
• Service providers: Third parties who assist us in operating the site (email delivery, analytics). These providers are contractually bound to use your information only as directed.
• Legal authorities: When required by law, court order, or to protect rights and safety.

We do not sell your personal information to data brokers or marketing companies.

TCPA Disclosure

By submitting a case inquiry form, you consent to be contacted by a licensed attorney via telephone, email, or text message. Standard message and data rates may apply to text messages. You may opt out at any time by replying STOP to any text message or contacting us directly. Submission of an inquiry form is not a condition of receiving services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of Internet transmission is 100% secure. We encourage you to use caution when transmitting sensitive information online.

Data Retention

We retain inquiry information for the period reasonably necessary to facilitate attorney placement and comply with legal obligations. Analytics data is retained per the terms of our analytics providers.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. California residents have additional rights under the CCPA. To exercise any privacy rights, contact us at privacy@burnclaim.com.

Children's Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. The updated date at the top of this page indicates when the policy was last revised. Continued use of the site following any changes constitutes your acceptance of the revised policy.

Contact Us

For privacy-related inquiries: privacy@burnclaim.com